• Appointment Policies 

    By making an appointment with the Writing and Communication Center, you indicate that you have read and agreed to our policies.

    Walk-Ins

    We accept walk-ins, but we cannot guarantee a tutor will be available to work with you right away. We encourage you to make an appointment so you receive the help you need when you need it. Because of COVID-19, we cannot accept walk-ins at this time. If you would like to work with a tutor, please make an appointment for an online meeting.  

    Late and No-Show Appointments

    If you are running late for an appointment and call us at 651-523-2026, we will hold the appointment for you or help you reschedule. Because of COVID-19, staff members are not present to answer our office phone, but we do receive voicemails through our email. If you leave a voicemail, a staff member will call you back at t1he earliest opportunity. Alternatively, you can email us at writingcenter@hamline.edu.

     

    If you are more than 15 minutes late to an appointment and have not contacted us, we will mark you as a no-show. No-show appointments are a missed opportunity for your Hamline peers to use our services, so please cancel your appointment if you encounter scheduling conflicts. You can do this by logging in to the schedule, clicking your appointment, and selecting the cancel option at the bottom of the form that pops up. Students with two no-shows will be unable to schedule appointments and will need to contact us to have their accounts reinstated. 

    Maximum Number of Appointments

    You can schedule two appointments a day and 10 appointments a week. If you make two appointments for the same day, the schedule will require you to leave at least half an hour of time between them so you and your tutor can take a break.

    Alumni

    We are happy to help alumni write résumés, cover letters, and graduate school application materials. We cannot assist alumni with personal writing projects or coursework for non-Hamline academic programs.

    Difficult or Controversial Material

    Students often write about difficult or controversial topics. The Writing and Communication Center seeks to foster an environment in which students can have fair, open-minded discussions of these topics, but we will not tolerate material or conversations that degrade anyone’s gender identity, gender expression, neurodivergence, sexual orientation, race, religious belief, physical appearance, ability, age, or other difference.

     

    Furthermore, material you bring to the Writing and Communication Center—even if it seems unproblematic to you—might distress some tutors, especially if they are trauma survivors. 

     

    We reserve the right for tutors to end a session if the material or conversation is inappropriate or exceeds the tutor's bounds of comfort.

    Confidentiality

    Please be advised that the Writing and Communication Center may share information with your professor about your appointment.

    Limits of Tutoring Services: We cannot...

    Replace your professor. Your professors are expert sources of guidance, so please contact them if you are unsure of their expectations or are struggling with an assignment. We ask that you use the Writing and Communication Center along with—not in place of—faculty assistance.

     

    Cover projects comprehensively in one appointment. We usually can review 2–3 pages in half an hour and 4–6 pages in an hour, depending on the depth of help you want and the complexity of the project. Addressing long or especially challenging projects usually requires multiple appointments.

     

    Review your work without you being present. We ask that you are an active participant in your appointment, whether it is face-to-face or online. That way, we can have a collaborative conversation about your work, explain our feedback, and answer your questions in real time. Please do not email or drop off projects for us to edit and send back to you.

     

    Review work outside of scheduled hours. We are happy to work with you during our scheduled hours, but we cannot open early, close late, or meet on days we are closed. We offer appointments six days a week and at various times to ensure students can visit us even if they have a hectic class, work, and extracurricular schedule. If you cannot find an appointment time for the current week, please add yourself to the waiting list (you can find the link below each day on the schedule) or check the following week for openings.

     

    Print for you. We have a limited budget, so we cannot print drafts, assignment sheets, or research materials for you. If you want to work from a paper copy of your project during your appointment, please come with it printed or use the printer near the WCC. Alternatively, you can bring your laptop or use one of the WCC’s desktops to access your project.

     

    Predict grades. While we might praise areas where your project has improved, we will not predict a letter grade or score. 

     

    Know everything. If a tutor does not know the answer to your question or how to help with a project, they will research the answer with you, refer you to another staff member, or recommend you contact your professor for more guidance.