• Appointment Policies 

    By making an appointment with the Writing and Communication Center, you indicate that you have read and agreed to our policies. Follow the steps below to set up an appointment.

    • Appointments are available in 30-minute and 60-minute sessions. Students may schedule up to three appointments per week (Monday through Sunday).

    • Students may schedule appointments up to three weeks in advance.

    The Writing and Communication Center has limited hours during J-term and summer term.

    Late and “No Show” Appointment Policy 

    If you are more than 15 minutes late to an appointment, the Writing and Communication Center reserves the right to open the appointment to another client.

    You can cancel your scheduled appointments through WCOnline. You may also call 651-523-2026, email us at writingcenter@hamline.edu, or stop by the Writing and Communication Center front desk in Bush Memorial Library. To ensure fair access for all, clients who miss two scheduled appointments without advance notice will need to email the Writing and Communication Center and ask to have their access restored to online scheduling.  

    Working with a Tutor 

    • Arrive to your appointment with a copy of the specific assignment (in print or electronic form) so that we can ensure that the appointment focuses on the professor's assignment instructions.

    • Prepare a list of two or three specific concerns you’d like to address, keeping in mind appointment time constraints. To help us prepare for your appointment, please specify those questions and concerns in the appropriate space on the WCOnline reservation form (www.hamline.mywconline.com).

    • You and/or your tutor may read parts of your project aloud as a means of becoming attuned to your own language use patterns.

    • The two of you will discuss the concerns you raise and, if time allows, may move on to other issues your tutor identifies.

    We Do Not: 

    Replace instructors. Your own professors are expert sources of guidance on assignments. Use the Writing and Communication Center along with—not in place of—faculty assistance. If you’re not sure what the professor wants or if an assignment is unclear, please seek clarification from the professor before you come to us.

    Fix” projects for you. We will ask questions about your goals for the assignment and your goals as a writer and communicator; we will then engage you in conversation to help you improve.

    Edit or proofread papers for you. We will assess error patterns and teach you how to identify and correct those errors on your own, which empowers you to improve your own work.

    Cover projects comprehensivelyIt is neither possible nor appropriate for tutors to review every aspect of a client’s project. Rather, we will draw your attention to manageable problems in the current draft (given assignment requirements and your own goals). Addressing nuanced issues usually requires multiple appointments.

    Assist with take-home essay examinations without the instructor’s written permission. The instructor must grant all students in the course such permission.

    Review clients’ work outside of scheduled appointment times. We offer appointments six days a week and at various times to ensure clients can schedule a visit even if they have many class, work, and extracurricular commitments. If you cannot find an appointment time for the current week, please check the following week for openings.

    Interpret instructor feedback. Please talk to your instructor if you have questions about their feedback on your assignment; please do not ask Writing and Communication Center staff to interpret that feedback for you.

    Predict grades. While we may praise areas where your project has improved, we will not predict a letter grade or score. 

    Know everything. If a tutor does not know the answer to a particular question or how to help with an assignment, they will research the answer with you, refer you to another staff member, or recommend you contact your professor for more guidance.

    Confidentiality Policy

    Please be advised that the Writing and Communication Center may share information with your professor about your appointment.