For virtual/remote assistance, please contact the Central Service Desk (CSD) @ csd@hamline.edu or 651-523-2220 (email is preferred, phone messages will be returned). Current CSD hours are Monday-Thursday 8 a.m.-8 p.m., and Friday 8 a.m.-5 p.m. Beginning June 1, we will also be open on Saturdays 1 a.m.-5 p.m.
Welcome to the Central Service Desk
The Central Service Desk is your first contact for assistance with technical issues and requests, borrowing physical library materials and equipment, and basic library research support.
We are located on the first floor of the Bush Memorial Library. The Central Service Desk is open with the same schedule as the Bush Library hours.
General Service requests
If you have issues related to your log in, ITS or library accounts, or passwords, or need to be connected to a librarian for research support, please visit us in person, call, email, or use the Customer Service Portal.
General Support for Faculty, Staff and Students:
Support within Canvas
If you need help within Canvas, please call or chat with Canvas Support.
Canvas Support for Faculty:
Canvas Support for Students:
Learn new skills
Visit the Self-Help Resources for training and resources that empower you to fix your own issues.
Contact the Central Service Desk
The Central Service Desk is located on Bush Library's first floor. Visit the desk, call 651-523-2220, or email csd@hamline.edu for assistance and support. Include your Hamline username or ID number and specifics about your request.
Note: Never include any sensitive personal information in your message, such as your passphrase, PIN, credit card, or social security number
Check out Technology Equipment
Learn more about technology and equipment available through ITS' Equipment rental program
Make a Special Request
Submit special requests by filling out Request Forms.