Welcome to the Central Service Desk
Information Technology Services
The Central Service Desk is your first contact for assistance with technical issues and requests, borrowing physical library materials and equipment, and basic library research support.
We are located on the first floor of the Bush Memorial Library. The Central Service Desk is open with the same schedule as the Bush Memorial Library hours.
General service requests for faculty, staff, and students
If you have issues related to your log in, ITS or library accounts, or passwords, or need to be connected to a librarian for research support, please visit us in person, call us at 651-523-2220, or email us at email@example.com.
Learn new skills
See self-help resources at service-now.com for training and resources that empower you to resolve your own technical difficulties.
Contact the Central Service Desk
The Central Service Desk is located on Bush Library's first floor. Visit the desk, call 651-523-2220, or email firstname.lastname@example.org for assistance and support. Include your Hamline username or ID number and specifics about your request.
Never include any sensitive personal information in your message, such as your passphrase, PIN, credit card, or social security number.
Check out technology equipment
Learn how to check out technology equipment technology and other equipment.
Make a special request
Submit a special equipment request by filling out a request form.
Support within Canvas
If you need help within Canvas, please call or chat with Canvas Support.
Canvas support for faculty:
- Canvas faculty help chat
Canvas support for students:
- Canvas student help chat
The Central Service Desk is open during operating hours of the Bush Library.