Welcome to the Central Service Desk
Information Technology Services
Email: csd@hamline.edu
Call: 651-523-2220
The Central Service Desk is your first contact for assistance with technical issues and requests, borrowing physical library materials and equipment, and basic library research support.
We are located on the first floor of the Bush Memorial Library. The Central Service Desk is open with the same schedule as the Bush Memorial Library hours.
If you have issues related to your log in, ITS or library accounts, or passwords, or need to be connected to a librarian for research support, please visit us in person or contact us via one of the above options.
Central Service Desk Portal
See our Service Portal for training, articles, and resources that empower you to resolve your own technical difficulties and learn about supported services. Click on the Knowledge Base for support articles, Get Help for our service catalog with forms you can submit for specific requests, or My Stuff to view your submitted requests and devices assigned to you. Also, check the System Status page for outages or upcoming system maintenance.
Support within Canvas
If you need help within Canvas, please call or chat with Canvas Support.
Canvas support for faculty:
- 833-326-8142
- Canvas faculty help chat
Canvas support for students:
- 833-326-8141
- Canvas student help chat
Contact Information
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Central Service Desk hours can be found at https://bushlibraryguides.hamline.edu/hours