• Services

    You can view all our service documentation such as how-to’s, user guides, and video tutorials on the Self Help Resources Google Site. To access the Self-Help Resources Site, you must be logged in to your Hamline Gmail account. To view information on a specific resource see our A-Z list below.

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    Find quick access to information regarding technology services you can utilize while on campus (no login required).

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    Services A-Z

    View a comprehensive list of ITS supported services, helpful documentation, and login information. To log in to the self-help resources, use your Hamline credentials.


    Login | 25live Self-Help Resources »
    Hamline University uses 25Live®, a web based scheduling, publishing, and registration system which facilitates and manages the scheduling of classes and events. Authorized users (University students, staff and faculty) are able to search for and request or book times, venues, and resources on the web 24 hours a day.

    Academic Technology Self-Help Resources

    Academic Technology | Active Learning Classrooms | Faculty Favorites
    We provide training and development and work closely with faculty to explore ways of utilizing technology in all classroom environments.


    Banner Self-Help Resources »
    Banner is an application suite of software for higher education providing solutions for all major components of the campus including: Finance, Human Resources, and Student Services. 


    Login to Blackboard |Blackboard Self-Help Resources »
    Hamline’s Learning Management System. 


    Blogger Self-Help Resources »
    Blogger is a blog-publishing service allowing instructors to provide a platform for students to share assignments with a wider-audience and even promote literacy and critical thinking skills through reflection.


    CashNet Self-Help Resources »
    CashNet is the system used to simplify electronic payments.

    Camtasia Relay and Fuse

    Recording and video services Self-Help Resources »
    Software program and mobile app that allows users to screen record themselves or whatever is on the device screen.

    Central Service Desk

    Central Service Desk | Submit a Service Desk Ticket »
    The CSD is a combined service point for all Hamline campus constituents who need to borrow items from the Bush Memorial Library, get assistance with their research, and seek technology support. We are located on the first floor of the Bush Memorial Library and can be contacted via phone, email or by visiting us here in person.


    Chromebooks Self-Help Resources »
    Chromebooks are lightweight laptops designed for people who spend most of their time online. Learn more about this fast and secure devices.

    Crystal Report

    Crystal Reports Self-Help Resources »
    Crystal Reports, a highly functional  windows-based report writing program, is designed to work with your database to help you analyze and interpret important information.


    Docfinity Self-Help Resources »
    DocFinity captures, manages and stores content and documents related to the processes of the University.  


    Google Self-Help Resources »
    Set of communication and collaboration tools that includes email, calendar, and documents including Docs, Sheets, Forms, Slides, and Sites.


    iPads are available for faculty and students to use. Use the Reservation form to reserve an iPad.


    Kaltura Self-Help Resources »
    Video repository tool that is integrated with both Blackboard and Camtasia Relay. Faculty and students can upload videos, record video using a webcam, and manage their media all within Blackboard.


    Hamline Listserv Self-Help Resources »
    The Hamline List Manager service allows the easy dissemination of information to particular groups of people.


    Lucidchart Self-Help Resources »
    Provides an intuitive and collaborative diagramming solution compatible with Hamline’s Google Apps suite.


    Login | Lynda.com Self-Help Resources »
    Provides high-quality, professional video tutorials and training. Can be accessed on any computer or mobile device, using the Lynda.com app, with your Hamline credentials.


    Phone services Self-Help Resources »


    Login to Piperline |Piperline Self-Help Resources »
    Piperline is a secure area in which students can check their grades, register for classes, view class schedules, access their student account information, view Hamline computer accounts, and more. Staff can see information about their employee records and Faculty can submit grades, view class rosters, and contact students.


    PiperXpress website | PiperXpress Self-Help Resources »
    PiperXpress provides printing, copying and mailing services for Hamline University,  using operational practices that are sustainability-focused and environmentally responsible.

    Poll Everywhere

    Poll Everywhere Self-Help Resources »
    Student response system that allows faculty to conduct formative assessments, and whole-class participation through teacher-designed surveys, polls, and discussion boards.  

    Project Call

    Submit a Project Call | Project Call Self-Help Resources »
    The “Project Call” process provides a method through which Hamline faculty and staff can present ITS and Facilities projects for consideration and potential approval.

    Residence Hall Network

    Residence Hall Network Self-Help Resources »
    Students living on the Residence Halls have different technology services available such as: access to Hamline wireless network, cable TV and telephone jack. In addition, the University also has a student-staffed technology position responsible for serving as liaison between ITS and residents.

    Respondus LockDown Browser

    Respondus LockDown Browser Self-Help Resources »
    LockDown Browser is a tool in Blackboard that prevents students from printing, copying, going to another URL, or accessing other applications while taking the test.


    SafeAssign Self-Help Resources »
    SafeAssign is a tool within Blackboard used to prevent plagiarism.


    Login | TechSelect Self-Help Resources »
    TechSelect is Hamline’s technology acquisition and asset management system.


    Login to VDI | VDI Self-Help Resources »
    ITS is using  “Virtual Desktop Infrastructure” (VDI) to distribute Windows applications, including Office 2016, SPSS, Mathematica, Crystal Reports, and various applications used for learning. Your applications are available via a web portal - there isn’t any download/install time and you have secure, instant access to the applications from anywhere with an internet connection.


    Login | WebEx Self-Help Resources »
    WebEx is Hamline’s primary video conferencing tool. It provides a web-based, virtual meeting conference space that allows users to collaborate through VoIP call-in.


    WeVideo Self-Help Resources »
    WeVideo allows users to make and share videos using WeVideo's cloud-based online video editing software. Available on Android, iPhone, iPad, Mac, PC and Chromebook.


    Wireless Network Self-Help Resources »
    The Hamline Wireless Network provides campus affiliates and guests with wireless Internet access. All buildings that directly affect students, teaching, and learning will be served by secure wireless connectivity. Your Hamline User Account is your login for the wireless network. Guests who don't have a Hamline User Account can get a guest login from the Central Service Desk .