Website Updates and Project Requests
Project timelines
Print and design projects
Plan for six to eight weeks with additional time for printing and delivery.
Website projects
Broken links, incorrect dates, typos: Edits should be implemented the same or next day.
Update details on established pages: Edits should be implemented in one to three days after complete information has been submitted.
Requests to add pages or make substantial edits will be considered and accepted on a case-by-case basis, as staffing resources are available to address them.
Faculty and staff profiles
Faculty and staff profiles will be updated once per month. Requests received by the 15th of the month will be updated by the 15th of the following month.
Existing image and logo requests
Plan for five business days.
Photography and videography
The marketing team is only able to fulfill select photography or videography requests. Please contact your president's staff level-leader with the request, and they can connect with marketing leadership for an evaluation and timeline.
Faculty and staff photos are self-service. Please see photography tips and adhere to these guidelines when selecting a photo for your profile:
Choose a horizontal orientation (wider than it is tall)
The main subject should appear from the waist up
The photo needs to be taken by someone other than the subject to achieve the necessary spacing
Before submitting a project request
Before submitting a project request, check out our established resources; you may not even need to make a request.
Visit the main marketing resources page for ready-to-go items like logos, branded presentation slide templates, digital stationery, select photography, and much more.
What marketing does not or cannot do
Digital signage: The Office of Communications addresses on-campus digital signage requests.
Inside Hamline: The Office of Communications addresses Inside Hamline requests.
Job titles and other facts used in staff and faculty bios: Select fields used in profile pages are fed directly from Workday; marketing is unable to edit this information. Once it is changed in Workday, it will automatically update on the website. Details are provided when you submit a project request for a profile.
Logos—special or custom: Marketing provides general Hamline logos and logos for departments, centers, schools, and offices. All logos are created using pre-determined templates in compliance with brand standards. Therefore, marketing generally doesn't accept custom logo requests.
Social media: The Office of Communications addresses social media requests.
Preparing for your project
In order for your project to be high-quality and completed in the most efficient manner, please submit all the information pertaining to your project at the same time. For example, if you have the text for one section of your print piece but haven't written the two other sections yet, please wait until all the pieces are available and send them in one communication.
Additionally, if several sources will be submitting elements for a project, please ask one person to gather the information and submit it all at once. Combing through multiple long email chains to collect all the necessary information is not only time-consuming but also invites the opportunity for critical information to be missed. The project requester should distill the necessary information and provide it in a straightforward manner. Please note information that is buried or not clear may need to be sent for clarification and this will likely extend the project timeline.
Projects will not start until all required items have been received. If items required for a project are received later than expected, this will result in an extension of the project timeline or the rescheduling of a project.
Follow the link below for our project request form. We will follow up to finalize due dates and get any further details/clarification necessary to complete your project.
Contact information
Office of Marketing, Creative, and Web Services
Hamline University