• Quality Matters

    Hamline University is committed to implementing the Quality Matters standards for the design of online and blended courses, and we are systematically building and evaluating our courses in this research-based context. The Quality Matters standards assure that the online components of these courses promote learner engagement and provide students with all the tools and information they need to be successful learners. Visit the Quality Matters website for more information about the organization.

    Our goals for integrating Quality Matters at Hamline University include the following: 

    • Utilize Quality Matters for establishing expectations for online course development.
    • Create opportunity for faculty to receive feedback on their online course design.
    • Encourage faculty to utilize QM standards when developing new online courses.
    • Promote collaboration between faculty, librarians, academic technology consultants to support online learning.


    Benefits to Hamline University

    Quality Matters benefit both individual faculty and their institutions in the following ways:

    • Improved student learning outcomes and retention
    • Adoption of a systematic and comprehensive continuous quality assurance process that includes faculty training, course development, and course revisions that are aligned with accreditation standards
    • Incorporation of new technologies and research findings
    • Ongoing faculty professional development
    • Increased flexibility, creativity, and divergent thinking
    • Increased efficiency in using institutional resources

    Hamline’s Quality Matters Review Team

    Hamline University utilizes a team of faculty and staff to review online course offerings using the Quality Matters criteria. Visit the current updated list of individuals who have been trained as Quality Matters Peer Reviewers. If you are interested in a team based Quality Matters review of your online course, please complete this QM interest form.

    Hamline uses QM reviews to:

    • Provide feedback to faculty on their courses
    • Systematically/objectively improve reviewed or previous courses
    • Encourage faculty who have been reviewed to provide professional development to other faculty
    • Provide the foundation for Hamline's internal Quality Assurance process for online courses


    The Quality Matters Rubric

    QM Rubrics and Standards were created to help course developers, faculty, entire organizations, and — most importantly — students. The General Standards and Specific Review Standards in each Rubric are intended to guide course developers through the development, evaluation, and improvement of their online and blended courses. The Rubric and associated annotations are based on best practices that promote student learning and instructional design principles for quality course design. The Rubric is supported by a thorough review of the research literature and is updated periodically to reflect new techniques and technologies that have become available.


    At Hamline University, the following Quality Matters Rubric standards are used:

    • Course Overview and Introduction – The overall design of the course is made clear to the learner at the beginning of the course.
    • Learning Objectives (Competencies) – Learning objectives or competencies describe what learners will be able to do upon completion of the course.
    • Assessment and Measurement – Assessments are integral to the learning process and are designed to evaluate learner progress in achieving the stated learning objectives or mastering the competencies.
    • Instructional Materials – Instructional materials enable learners to achieve stated learning objectives or competencies.
    • Course Activities and Learner Interaction – Course activities facilitate and support learner interaction and engagement.
    • Course Technology – Course technologies support learners’ achievement of course objectives or competencies.
    • Learner Support – The course facilitates learner access to institutional support services essential to learner success.
    • Accessibility and Usability – The course design reflects a commitment to accessibility and usability for all learners.