Re: Non-NB: can't surf; internal error message - help needed

[Dorothy Day <day>]

On Thu, 2 Dec 1999, J.S.Meisami wrote:

> > Suddenly today I can't access the Web with either of my browsers (Opera
> > and IE4). IE says: 'IE cannot open the site', and, 'An internal error
> > occured in the Windows Internet Extensions'.
> > 
> > Does anybody have any idea what I can do about this? I reinstalled Opera;
> > that didn't work. It takes such a long time to reinstall Windows from
> > scratch, but I haven't the faintest idea which bits to copy from backup.
> > 
> > Either of 2 things may have caused the problem:
> > 1. I ran a disk cleanup thing which removed temp. internet files.
> > 2. I installed a shareware program called Adsoff, which promised to
> > prevent ads from displaying on Web pages. It works okay on my desktop, but
> > maybe my laptop doesn't like it.
> > 


I think you're probably right about Adsoff changing things. Poorly
written installs can overwrite needed .dlls that are actually more
recent with different versions that just have a changed date.

Try reinstalling IE, which has hundreds of files that could include the
one that's causing the problem. Before you do, empty the cache, which is
where copies of your recently visited pages are temporarily stored.

        Dorothy

*****
Dorothy Day                     School of Library & Information Science
day                                      Indiana University
*****
        "He also surfs who only sits and waits."

  Oct 11, 1999: According to John Roth, chief executive of Nortel
  Networks, an estimated 2.5 billion hours were wasted online last 
  year as people waited for pages to download.