E-Bills & E-Payment All Hamline University student billing is done electronically. E-bills are produced at the beginning of each semester and monthly thereafter. Hamline also offers electronic payment options for our students. There are many advantages to the E-Bill and E-Payment systems including: Paperless, streamlined delivery system that is cost-effective, efficient and environmentally responsible Statements available for online viewing 24/7 Ability to grant access to authorized guests to receive bills and make payments Option for either online E-Check payments or online credit card payments Secure transactions that meet the Payment Card Industry Data Security Standards (PCIDSS) Convenient payment options available 24/7 Real time processing; payments post to your student account immediately Access Payment Systems Students: log into Piperline and select Student Account Services, from there you have the option to view your bills or make payments. Parents or authorized guests: log directly into Cashnet with the username and password provided when your student established your access. Faculty and staff: log into Piperline and select Personal Information > Online E-Bill and E-Payment System. E-Bills Electronic billing (E-Bill) is a convenient and reliable alternative to paper bills. You will be sent an email notification to your Hamline email account when an E-Bill is available for viewing. You also have the ability to give access to authorized users to view your E-Bills and/or make E-Payments. Each person with access to the E-Bill will receive an email notification when a new E-Bill is generated. Access Your Ebill When a new E-Bill is available for viewing, you will receive an email in your Hamline email account which will direct you to Piperline to view your bill. The email received by authorized users will link directly to the E-Bill site to login and view the E-Bill. Note: Make sure that the computer does not have a Pop-Up Blocker that will block the access to the E-Bill. Reminder Emails The reminder email is automatically sent if you have not actually logged into the system and viewed your E-Bill. Only one reminder email is sent per E-Bill. Up-to-date student account detail The E-Bill is a web-based presentation of your monthly bill. It represents a snapshot in time of your student account. If any new transactions occur, these transactions will show on the next E-Bill. The Up-to-date student account detail in Piperline provides access to your most up-to-date account activity. E-Payments The specific ways available to pay your student account include: Online E-Check option, accessed via Piperline (no fee) American Express, Discover, VISA, and MasterCard payments accepted only online via Piperline. A non-refundable 2.75 percent convenience fee will be assessed. Cash or check payments are accepted at the cashier's window in East Hall; check payments may also be mailed An installment plan established through Tuition Management Systems To comply with Payment Card Industry Data Security Standards (PCIDSS), the university carefully processes all credit card payments according to industry standards. The credit card industry implemented PCIDSS to protect the security of your personal information. Credit Card Transaction Fee The university has contracted with a third party service provider that is compliant with the PCIDSS to process credit cards on our behalf. The 2.75 percent rate charged by the service provider is determined as the cost of providing the service. The fees collected are retained by the service provider for payment of the bank transaction fees. The 2.75 percent fee is not refundable, even if your student account payment is refunded. Alternate Payment Options The university accepts cash and check payments at the cashier's window in East Hall. You can also mail check payments to the Student Accounts office at 1536 Hewitt Avenue, Mail Stop A1770, St. Paul, MN 55104. Payment plan Hamline University offers a monthly installment plan in partnership with Tuition Management Systems. This allows payments to be spread out over the course of a semester or school year. The enrollment fee for fall or spring semester is $40.00. Contact Tuition Management Systems at 800-722-4867 or at www.hamline.afford.com for more information or to enroll. Using Your Credit Card Credit card payments are not accepted in person or over the phone to provide a more secure environment to safeguard your credit card and personal information. Credit card payments can only be made online via Piperline, using your secure login. Granting Access to your E-Bill and E-Payment Site You, as the student, have control over access to your e-bill and e-payment site. If you want to grant access to another person, you must establish them as an “Authorized Guest” in the system. You can establish as many Authorized Guests as you need. Log into Piperline > Student Account Services > Other Resources > Authorized Guest Accounts > Add New. For "Authorized Guest Username," enter the person's name. Enter the email address for their e-bill notifications. The Authorized Guest will receive an email notifying them that the student has created an account for them. The login and initial password will be included in that email along with the link to access the account. Managing Piperline You, as the student, have the ability to reset the information for your Authorized Guests via Piperline. If the password is reset, an email will be sent to the Authorized Guest with the new temporary password.