Welcome to the Central Service Desk The Central Service Desk is your first contact for assistance with technical issues and requests. We are located on the first floor of the Bush Memorial Library and can be contacted via phone, email or by visiting us in person. The Central Service Desk is open with the same schedule as the Bush Library hours. Phone: 651-523-2220 | Email: firstname.lastname@example.org How can we help you? Submit a Ticket using the Customer Service Portal (login with your Hamline credentials) Check the status of your ticket using the Customer Service Portal (login with your Hamline credentials) Resolve problems on your own utilizing Self-Help Resources Contact the Central Service Desk 651-523-2220 | email@example.com Include your Hamline username or ID number and specifics about your request.Never include any sensitive personal information in your message, such as a credit card or social security number Check out Technology Equipment Make a Request to ITS using established forms Chat with a Central Service Desk agent (coming soon) Remember, Hamline ITS will NEVER ask you for your password or PIN.