Technology Support Information Technology Services' main goal is supporting Hamline University with technology related initiatives, resources and needs. Technology support involves all the aspects of the technology that keep Hamline running. That means the infrastructure, tools, and resources behind the operations, from troubleshooting of hardware and software problems to the support of teaching and learning systems. ITS supports the Hamline community with services like the Help Desk, the Knowledge Base, training for staff and faculty, media services and equipment, and telephone services. If you need immediate help, please use “Need Help?” menu on the right to access resources directly.