• Hamline Knowledge Base

  • ITS HELP DESK

    itshelp@hamline.edu
    651-523-2220

    Help Desk Fall Hours: 

    M-F     7:30a.m. - 10:00p.m.
    Sat 7:30a.m. - 6:45p.m. 
    Sun  12:00p.m. - 10:00p.m. 

     (all times Central) 

    Mailstop: 

    MS-C1911
    Hamline University
    1536 Hewitt Avenue
    Saint Paul, MN 55104

  • Proofpoint

    Hamline University ITS has implemented a new and improved version of the anti-spam system called Proofpoint. 

    Proofpoint Anti-Spam system analyzes e-mail entering Hamline University and moves spam and suspicious messages into user-specific quarantines.  The software allows users to customize how the system manages spam and suspicious messages:

    • E-mail messages are not ‘dropped’ or deleted; spam messages and suspicious messages are moved into user-specific quarantines.
    • Each weekday morning users receive e-mail digests listing recently identified spam and suspicious messages so that users can review items and release legitimate messages.
    • Quarantined items are automatically deleted after the item is 14 days old.

    For more information on how to use Proofpoint, please check these guides

  • How-to guides available for faculty & staff:

  • Tech News
    • Hamline ITS is pleased to announce that Google Drive is now officially available for use with the same kind of security in place with network drives. The documents that you create in Google Drive are now being backed up with Spanning Backup.
    • On June 1, 2013, Hamline ITS will officially shutdown Groupwise and remove the client from all campus workstations

    • Spanning Backup allows you to retrieve your deleted Google files and calendar
    •