• Hamline Knowledge Base

  • ITS HELP DESK

    itshelp@hamline.edu
    651-523-2220

    Help Desk Hours:

    M-F     7:30a.m. - 10:00p.m.
    Sat 7:30a.m. - 6:30p.m.
    Sun 12:00p.m. - 10:00p.m.

     (all times Central)

    Mailstop:

    MS-C1923
    Hamline University
    1536 Hewitt Avenue
    Saint Paul, MN 55104

  • Proofpoint

    Hamline University ITS has implemented a new and improved version of the anti-spam system called Proofpoint. 

    Proofpoint Anti-Spam system analyzes e-mail entering Hamline University and moves spam and suspicious messages into user-specific quarantines.  The software allows users to customize how the system manages spam and suspicious messages:

    • E-mail messages are not ‘dropped’ or deleted; spam messages and suspicious messages are moved into user-specific quarantines.
    • Each weekday morning users receive e-mail digests listing recently identified spam and suspicious messages so that users can review items and release legitimate messages.
    • Quarantined items are automatically deleted after the item is 14 days old.

    For more information on how to use Proofpoint, please check these guides

  • How-to guides available for faculty & staff:

  • Tech News