• Hamline Knowledge Base

  • ITS HELP DESK

    itshelp@hamline.edu
    651-523-2220

    Help Desk Fall Hours: 

    M-F     7:30a.m. - 10:00p.m.
    Sat 7:30a.m. - 6:45p.m. 
    Sun  12:00p.m. - 10:00p.m. 

     (all times Central) 

    Mailstop: 

    MS-C1911
    Hamline University
    1536 Hewitt Avenue
    Saint Paul, MN 55104

  • Off-Campus Access

    Many of the same services that you access on-campus are also available off-campus through an online interface. Most of these services can be accessed via the "Logins" link on the main Hamline website (http://www.hamline.edu), right below the uppermost navigation bar.

  •   Login links are available at : top right area of any HU page  

    login button    student resoruces 7     faculty staff resources 7  

     

  • Piperline -

    https://piperline.hamline.edu/

    Available to faculty, staff, and students.

    Piperline gives Hamline students, faculty, and staff access to various information, including class schedules, grades, benefits information, list subscription information, access to view Hamline account information, reset passwords, and much more.

    Google mail -

    Web access to Google Apps email system for Hamline University faculty, staff, and student  www.hamline.edu/mail  

    FileAccess -

    https://fileaccess.hamline.edu/

    Available to faculty, staff, and students.
    It provides access to the "I" and "U" drives for faculty and staff, and students' data storage space.

    Bush Library (databases & E-Books) -

    http://www.hamline.edu/bushlibrary/

    Access the library databases to find books and articles from off-campus.

    Secure Global Desktop -

    http://www.hamline.edu/webtop/

    Available primarily to staff.

    Secure Global Desktop (formerly Tarantella) provides access to a virtual desktop on campus through a web browser. Licensing is limited for this application, so permission first must be granted through the Network Administrator. This gives access to Microsoft Office Products, GroupWise, as well as access to "I" and "U" drives.

     Need more help? Please contact the Help Desk by email or by phone at 651-523.2220

  • How-to guides available for faculty & staff:

  • Tech News
    • The Center for Teaching and Learning (CTL) has announced a number of changes aimed at improving the support that they, along with Information Technology Services (ITS), provide to faculty.
    • Google announces updates to the Gmail inbox.
    • Hamline ITS has moved all in-use student and alumni GMail accounts to the same Google domain as Hamline staff and faculty. New email addresses for students took effect at 6 a.m. on Tuesday, May 28.  All new mail is being directed to the new email address. 
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