• Hamline Knowledge Base

  • ITS HELP DESK

    itshelp@hamline.edu
    651-523-2220

    Help Desk Fall Hours: 

    M-F     7:30a.m. - 10:00p.m.
    Sat 7:30a.m. - 6:45p.m. 
    Sun  12:00p.m. - 10:00p.m. 

     (all times Central) 

    Mailstop: 

    MS-C1911
    Hamline University
    1536 Hewitt Avenue
    Saint Paul, MN 55104

  • The Knowledge Base

    The Knowledge Base is a repository of information available to you anytime anywhere. You can come back anytime using this address www.hamline.edu/knowledgebase

    Are you new to Hamline? 
    • Get Started Guide: A step by step guide of technological resources.
    • The Basics: The Knowledge Base page has all the basic information you may need.
    • Student IDs: Understand the relationships between the student IDs and passwords.   

     

  •   Login links are available at : top right area of any HU page  

    login button    student resoruces 7     faculty staff resources 7  

     

  • essential applications for Teaching and Learning:     

    Google Mail Bb-Logo-with-Tagline-(web1)
    Google: e-mail and calendar system powered by Google Apps for Education
      Student, Staff, Faculty
      (@hamline.edu)      		Blackboard: Hamline University course management system
          Faculty        Student  
    Piperline fileaccess
    Piperline: the system that provides you access to your Hamline records  FileAccess : web-based file storage system with a 200 MB "private" space per student


    Administrative resources and applications:

    Active Directory: is a technology that enables applications to find, use, and manage directory resources (such as user names, network printers, and permissions) 

    		  ListServ: is a  service that allows easy dissemination of information to particular groups of people  
    Banner: is an application suite of software for higher education providing solutions for all major components of the campus
    		   Proofpoint: a new and improved version of the anti-spam system
    Crystal: is a highly functional windows - based report writing program, designed to work with your database to help you analyze and interpret important information   FileAccess: web-based file storage system with a 200 MB "private" space per student

     Additional applications

     office2007logo
    Office 2007: A suite of administrative, communications and business applications including Access, Excel,  PowerPoint and Word   
    		  
                           		  Word
    Word     2007 : is a word processor that offer enhanced features to create professional-quality documents
     Excel
    Excel 2007:     is a powerful spreadsheet application that allows the easy analysis and manipulation of data using tables, formulas  and graphs
    		 Powerpoint
    Power Point 2007: is a program used to create presentations  with a video or a slide projector 

     

     

     

      

  • Tech News
    • Hamline ITS is pleased to announce that Google Drive is now officially available for use with the same kind of security in place with network drives. The documents that you create in Google Drive are now being backed up with Spanning Backup.

    • On June 1, 2013, Hamline ITS will officially shutdown Groupwise and remove the client from all campus workstations

    • Spanning Backup allows you to retrieve your deleted Google files and calendar
    •