• Hamline Knowledge Base

  • ITS HELP DESK

    itshelp@hamline.edu
    651-523-2220

    Help Desk Hours:

    M-F     8:00a.m. - 9:00p.m.
    Sat 8:00a.m. - 5:00p.m.
    Sun 12:00p.m. - 4:00p.m.

     (all times Central)

    Mailstop:

    MS-C1923
    Hamline University
    1536 Hewitt Avenue
    Saint Paul, MN 55104

  • The Knowledge Base

    The Knowledge Base is a repository of information available to you anytime anywhere. You can come back anytime using this address www.hamline.edu/knowledgebase

    Are you new to Hamline? 
    • Get Started Guide: A step by step guide of technological resources.
    • The Basics: The Knowledge Base page has all the basic information you may need.
    • Hamline IDs & Passwords: Understand the relationships between the student IDs and passwords.   

     

  •   Login links are available at : top right area of any HU page  

    login button    student resoruces 7     faculty staff resources 7  

     

  • essential applications for Teaching and Learning:     

    Google Mail Bb-Logo-with-Tagline-(web1)
    Google: e-mail and calendar system powered by Google Apps for Education
      Student, Staff, Faculty
      (@hamline.edu)      		Blackboard: Hamline University course management system
          Faculty        Student  
    Piperline fileaccess
    Piperline: the system that provides you access to your Hamline records  FileAccess : web-based file storage system with a 200 MB "private" space per student


    Administrative resources and applications:

    Active Directory: is a technology that enables applications to find, use, and manage directory resources (such as user names, network printers, and permissions) 

    		  ListServ: is a  service that allows easy dissemination of information to particular groups of people  
    Banner: is an application suite of software for higher education providing solutions for all major components of the campus
    		   Proofpoint: a new and improved version of the anti-spam system
    Crystal: is a highly functional windows - based report writing program, designed to work with your database to help you analyze and interpret important information   FileAccess: web-based file storage system with a 200 MB "private" space per student

     Additional applications

     office2007logo
    Office 2007: A suite of administrative, communications and business applications including Access, Excel,  PowerPoint and Word   
    		  
                           		  Word
    Word     2007 : is a word processor that offer enhanced features to create professional-quality documents
     Excel
    Excel 2007:     is a powerful spreadsheet application that allows the easy analysis and manipulation of data using tables, formulas  and graphs
    		 Powerpoint
    Power Point 2007: is a program used to create presentations  with a video or a slide projector 

     

     

     

      

  • Tech News
    • The Center for Teaching and Learning (CTL) has announced a number of changes aimed at improving the support that they, along with Information Technology Services (ITS), provide to faculty.
    • Google announces updates to the Gmail inbox.
    • Hamline ITS has moved all in-use student and alumni GMail accounts to the same Google domain as Hamline staff and faculty. New email addresses for students took effect at 6 a.m. on Tuesday, May 28.  All new mail is being directed to the new email address. 
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