• Welcome to the Central Service Desk

    The Central Service Desk is your first contact for assistance with technical issues and requests.

    We are located on the first floor of the Bush Memorial Library and can be contacted via phone at 651-523-2220, email at its-service@hamline.edu or by visiting us in person.The Central Service Desk is open with the same schedule as the Bush Library hours.

    Submit a Ticket

    Login to the ITS Customer Service Portal with your Hamline credentials and submit a ticket to be reviewed by ITS staff. Your tickets can be reviewed via the Customer Service Portal at any time.

    Learn new skills

    Visit the Self-Help Resources for training and resources that empower you to fix your own issues.

    Contact the Central Service Desk

    The Central Service Desk is located on Bush Library's first floor. Visit the desk, call 651-523-2220, or email its-service@hamline.edu for assistance and support. Include your Hamline username or ID number and specifics about your request.

    Note: Never include any sensitive personal information in your message, such as your password, PIN, credit card, or social security number

    Check out Technology Equipment

    Learn more about technology and equipment available through ITS' Equipment renatl program

    Make a Special Request

    Submit special requests by filling out Request Forms.

    Remember, Hamline ITS will NEVER ask you for your password or PIN.