• Information Technology Services

  • ITS HELP DESK

    itshelp@hamline.edu
    651-523-2220

    Help Desk Hours:

    M-F     7:30a.m. - 10:00p.m.
    Sat 7:30a.m. - 6:30p.m.
    Sun 12:00p.m. - 10:00p.m.

     (all times Central)

    Mailstop:

    MS-C1923
    Hamline University
    1536 Hewitt Avenue
    Saint Paul, MN 55104

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  • Information Technology Services

    The purpose of Information Technology Services (ITS) is to contribute to the Hamline Promise by positioning the university for sustained competition and success in the 21st century through the use of information technology as a strategic asset.

    For ITS, delivering the Hamline Promise means commitment to working with and for the entire Hamline community to provide information technology solutions that support and enhance each member's efforts toward that promise.

  • Feature Articles

  • How to Spot a Phishing Email
    Has your account been compromised?  Are you being asked to send someone your password or login information to make sure your account stays active?  Is someone telling you that you have won a contest?  Chances are, a hacker is trying to trick you-- with a "phishing email."  Read this CNET article to make sure you know how to recognize phishing attempts when they arrive in your inbox.  Click here to read the article
     

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    Reminder About Password Expiration
    As a part of the new password policy implemented a year ago, all members of the Hamline community must change the password of their user account every 6 months, as well as meet certain complexity requirements.  Hamline ITS will start enforcing this 6 month password expiration in early 2014 by disabling accounts that have not had a password change within that timeframe.  This does not apply to Banner passwords and Piperline PINs.
    Choosing What Not to Do

    Choosing What Not to Do May Make Higher Education Institutions More Efficient. Some higher education institutions across the country choose strategically what not to to do in order to conserve or use resources efficiently.

     

  • ITS News
    • Hamline's current Academic Technology Support Specialist will be leaving Hamline for another opportunity so please direct your academic technology support-related requests to the ITS Help Desk until a replacement has been found.
    • Watch out for a phishing email that asks you to enter your ID and password.
    • Hamline ITS is aware and assessing the risks.
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