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 Knowing Where to Find Help

2007-2008 Information Technology Services for Students (PDF file)

The Knowledge Base is the best place to find troubleshooting information about Hamline University's technology for learning.

Technology-related support for students is available through different university offices. Make sure you contact the right office/staff that can help you address your specific issues.
 

 

Blackboard Course Management System	Software Support Services (SSS) Team (651) 523-2782 or e-mail Send E-mail to the SSS team
Hamline E-mail Account (NetMail/GroupWise)	ITS HelpDesk (website) (651) 523-2220 Send E-mail to the ITS Help Desk Bush Memorial Library, Basement
Library Databases (Proxy Server)	Bush Library Reference Desk (website) 651-523-2375 Bush Memorial Library, 1st floor
NetStorage System	ITS HelpDesk (website) (651) 523-2220 Send E-mail to the ITS Help Desk Bush Memorial Library, Basement
Piperline System	Office of Student Administrative Services, SAS (website) 800-888-2182 (Toll Free) | (651)523-3000 Send E-mail to SAS Law/Graduate School Building, Room 113E
Printing/Copying Equipment	ITS HelpDesk (website) (651) 523-2220 Send E-mail to the ITS Help Desk Bush Memorial Library, Basement   Printing Charges (Student Accounts) questions: Office of Student Administrative Services, SAS (website) 800-888-2182 (Toll Free) | (651)523-3000 Send E-mail to SAS Law/Graduate School Building, Room 113E
Wireless Network	ITS HelpDesk (website) (651) 523-2220 Send E-mail to the ITS Help Desk Bush Memorial Library, Basement