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The Knowledge Base of Information Technology Services is a repository of information to help you use our services.  You will find articles, PDFs and links that will assist you in using these applications to complete tasks.  Please use the Main Index as your orientation, the left menu, or the Knowledge Base Search below to reach the topic you need help with.

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 The Basics Don't know where to begin? Please consult this page to find the basic information on requirements, policies, and guides about the use of technology at Hamline University.

Banner

Banner operates as the main work solution for all major departments on campus, including Finance, Human Resources, and Student Administrative Services. This software incorporates all university constituents, such as faculty, staff, student, administrator, and alumni.
 Blackboard Blackboard is Hamline University's learning management system. Are you a student who is facing problems logging in, or having trouble understanding how to use Blackboard? Are you an instructor and are not sure about the functions of Blackboard? This link will answer all your questions.

Crystal Reports

Crystal Reports is a business platform used to generate and manage reports from a wide variety of campus offices. Please explore this link for more information.

Groupwise

Groupwise is Hamline University's faculty and staff email client. This page will help you make the most of your Groupwise email account.

Library Databases

If you are searching for articles, newspapers, or books, the Library Databases website (from Bush Library) is a good place to start.

LiveText

LiveText is a software platform designed to support and coordinate the learning outcomes assessment work defined by our academic and student affairs programs.

Netmail

Please consult this page to discover, explore, learn about, and maximize the use of your Netmail, Hamline University's student email client.

Netstorage

Netstorage is the online storage tool for students, faculty, and staff. Explore this page for more information.

Off-Campus Access

Accessing Hamline's online resources from off-campus can be quick and easy. Check out this page to learn how.

Piperline  

Piperline is Hamline University's secure online connection for student records, financial information, employee services, personal data, and more. Please click this to explore tips, tricks, and more information about this crucial resource.

Residence_Hall    

Accessing the Internet is fast and simple in the residence halls and campus housing. If you have questions, this is the place to look.
  SofTest Use this link to explore more information about Hamline Law's secure testing interface!

Wireless

Hamline University has "wi-fi" - wireless Internet - everywhere on campus. Use this link to explore how, and to discover new tips and tricks to improve your Internet access.

 

GENERAL INTEREST

AntiVirus_&_Firewall_ 

Troubleshooting tips, general how-to's and information about antivirus software and firewalls.
 Blackberry Information about common Blackberries.
 Safe Computing Information on maintaining safe & secure computing environments for students, faculty, and staff.

Digital Imaging

Information about labs and technology classrooms available on campus.


Hamline University
1536 Hewitt Avenue
Saint Paul, MN 55104-1284
U.S.A.
651-523-2800