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POLICIES All policies are available at www.hamline.edu/policies. Students are responsible for the content of all policies and should review all policies regularly. Please contact the Dean of Students Office if you have questions regarding any policy.
If a student has a question, problem, or complaint about an experience in a classroom or about a faculty member, the student should address this issue first with the faculty member. If the student would like to address the issue further, the student should meet with the chair of the department in which the faculty member is located. If the student continues to feel the need for further resolution of the issue, the student should meet with either of the Associate Deans of College, Alzada Tipton or Alan Silva 651-523-2309 or 651-523-2643. This procedure also applies to appeals of grades. If a student has questions or concerns about their progress toward graduation, general graduation requirements, or needs assistance with academic advising, academic skills, and/or writing skills, the student should contact the Center for Academic Services, 651-523-2912, and meet with one of the advisors in the Center: Katie Adams, Amina Dioury, or Matt Garvey. If a student has a question or concern about academic records, registration, drop and add, and/or transfer of credits, the student should contact the Registrar in Student Administrative Services, Laurie Herbrand, at 651-523-3000.
FINANCIAL AID CONCERNS AND QUESTIONS Students with financial aid questions or problems should contact Lynette Wahl in the Financial Aid Office 651-523-3000.
PHYSICAL FACILITIES CONCERNS AND QUESTIONS Students with questions, problems or complaints about physical facilities (e.g. restrooms, lights in classrooms, ect.) should contact the Physical Plant 651-523-2225.
PERSONAL AND OTHER RELATED QUESTIONS AND CONCERNS Students who need to discuss personal and other related problems, such as family difficulties, career goals, disputes with other students, student organization issues or similar problems, should contact the following offices for assistance. If you are uncertain as to whom to contact, or where to go for assistance, please begin with the Dean of Students Office. Dean of Students Office (General Information) 651-523-2421 located in Old Main, Suite 112, MS-C1901. Career Development Center (Career and Internship Information) 651-523-2302 located in Drew Science, Suite 113, MS-B1802. Counseling and Health Services (Personal Concerns and Health Questions) 651-523-2204 located in Manor Hall, Suite 016, MS-C1908.
OMBUDS SERVICE Molly McAvoy, Hamline University Ombudsman 651-523-2555 www.hamline.edu/hamline_info/offices_services/ombuds Hamline University is committed to providing students, faculty, and staff with an opportunity to be heard and to resolve problems promptly and fairly. The ombudsman is a confidential, neutral, and informal resource to whom students, faculty, and staff can bring any university-related problem, concern, or complaint. The ombudsman functions as an alternative to existing university problem-solving services and processes (exists to help address issues in a productive manner). The ombudsman will listen to the issue and help to identify steps that Hamline University offers to reach a fair resolution. The ombudsman can function in a number of ways: as a sounding board, as a resource for assistance, as a confidential advisor, as a facilitator of discussions or meetings and as an informal mediator or negotiator. |