• Contact the ITS Help Desk

    The Help Desk is open when the Bush Library is open.
    The current working hours for the HelpDesk are (all times Central): 

     Monday to Thursday from 7:30am to 9:00pm
     Friday     from 7:30am to 9:00pm
       Saturday from 7:30am to 7:00pm 
       Sunday from 12:00pm to 9:00pm          

    You can contact the Help Desk by: 

     
    Phone

    By Phone at (651) 523.2220

     
    Email
     

    By Email at Itshelp@hamline.edu 

    Please include your Hamline Username or ID number and specifics about your request
     In Person


    In Person 

    Stop by the Help Desk in the basement of the Bush Library building (all times Central)  
     Monday to Thursday from 7:30am to 9:00pm
     Friday     from 7:30am to 9:00pm
       Saturday from 7:30am to 7:00pm 
       Sunday from 12:00pm to 9:00pm          
     

     

  •  Resetting Passwords

    Hamline Password Reset guide (PDF)

    How to reset your Piperline PIN

  • ITS News

    Ben Phillip, director of technical support services, was a member of two panel sessions at GusDay, an annual information technology conference for Minnesota higher education institutions.

    Hamline University Information Technology Services has moved to a new schedule and process for updating Java on Hamline computers.

  • ITS Events

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