• Contact the ITS Help Desk

     The current working hours for the HelpDesk, after June 1st, are:  
      (all times Central)

    •  Monday to Thursday from 8:00am to 9:00pm  
    •  Friday from 8:00am to 6:00pm   
    •  Saturday from 9:00am to 5:00pm   
    •  Sunday from 12:00pm to 4:00pm        

    You can contact the Help Desk by:  

     
    Phone

    By Phone at (651) 523.2220

     

     Email
     

    By Email at Itshelp@hamline.edu 

    Please include your Hamline Username or ID number and specifics about your request
     
    In Person

    In Person 

    Stop by the Help Desk in the basement of the Bush Library building (see hours above) 

     

  •  Resetting Passwords

    Hamline Password Reset guide (PDF)

    How to reset your Piperline PIN

  • ITS News

    Mark Kondrak, Hamline's chief information officer, has announced that Information Technology Services (ITS) has been reorganized to ensure and improve strategic alignment of the department with the continuously-evolving needs of the University.

    A new Google-integrated voicemail system will be installed this summer as the first step in Hamline's broader unified communications strategy.

    The ITS Help Desk, Academic Technology, and Bush Library are joining forces to pilot a shared service desk on the first floor of Bush Memorial Library and invite the Hamline community to visit.

  • ITS Events

    No events found.