• Contact the ITS Help Desk

     The current working hours for the HelpDesk, after June 1st, are:  
      (all times Central)

    •  Monday to Thursday from 8:00am to 9:00pm  
    •  Friday from 8:00am to 6:00pm   
    •  Saturday from 9:00am to 5:00pm   
    •  Sunday from 12:00pm to 4:00pm        

    You can contact the Help Desk by:  

     
    Phone

    By Phone at (651) 523.2220

     

     Email
     

    By Email at Itshelp@hamline.edu 

    Please include your Hamline Username or ID number and specifics about your request
     
    In Person

    In Person 

    Stop by the Help Desk in the basement of the Bush Library building (see hours above) 

     

  •  Resetting Passwords

    Hamline Password Reset guide (PDF)

    How to reset your Piperline PIN

  • ITS News

    Problem resolved. ITS will be upgrading the wireless authentication system on Thursday 27 Aug to resolve any remaining issue. The upgrade will start at 1:00pm and will take about 2 hours, during which you may need to re-authenticate (login again). Any outage will be minimal.

    Hamline's Blackboard Learn is scheduled to be upgraded on Saturday, August 22 from 7 pm to 7 am the following dayBlackboard Learn will be unavailable during this scheduled time period.

    In partnership with Hamline vendor, Respondus, we invite faculty who plan to use or are interested in either LockDown Browser and/or Respondus Monitor for online exams in Blackboard Learn to take part in a complimentary 45 minute comprehensive online training webinar.

  • ITS Events

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