• Customer Service Graduate Assistant Office of Graduate Admission, Marketing and Enrollment Division

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    Hamline University Mission Statement

    To create a diverse and collaborative community of learners dedicated to the development of students' knowledge, values and skills for successful lives of leadership, scholarship, and service.

    Graduate Assistant Responsibilities

    The Customer Service Graduate Assistant is part of the Office of Graduate Admissions within the Division of Marketing and Enrollment. This grad assistant will be given the opportunity to be a collaborative member of graduate admissions and the recruitment staff assisting with daily operations, student service, marketing research, and other projects. The graduate assistant will support admissions and recruitment staff and efforts by:

    • Assist in maintaining admission processes for graduate admissions
    • Serve as the first point of contact for prospective students, current students, and Hamline community members
    • Answer main Graduate Admissions phone line and direct callers to respective program staff member
    • Assemble and maintain supply of inquiry and admission materials
    • Manage updates in student recruitment records (Banner and Connect data base systems)
    • Oversee and coordinate daily outgoing and incoming mailing projects
    • Assist with special events and initiatives as needed, including, but not limited to orientation, information sessions, college fairs, and other events
    • Serve as an active member of the Graduate Admissions Office, attend meetings, and support and contribute to department goals and initiatives

    Graduate Assistant Qualifications

    Qualified candidates will be enrolled in The Hamline MBA program and also must have a flexible schedule. Strong candidates will posses administrative skills, demonstrated past leadership experience, and an understanding of the value of involvement in higher education recruitment activities and customer service. We seek an energetic and organized individual who is highly committed to the overall student experience, who exhibits an understanding of a multicultural community, and who enjoys the cross-campus collaborative experience of a small college environment.

    To Apply

    Send a resume and cover letter to gradprog@hamline.edu or
    Graduate Admissions, The Hamline MBA Graduate Assistantship Program, MS-A1710, Hamline University, 1536 Hewitt Avenue, Saint Paul, MN 55104.