The Hamline University Libraries Proxy Server

What is a Proxy Server?

The proxy server (EZProxy) is used to connect to databases to which the Hamline Libraries pay subscription fees. These resources are licensed for use by the Hamline community only. Because of this restriction, we need to verify that anyone accessing these databases is a current member of the Hamline community.

Click here to see what the Proxy Server Login looks like.

How does it work? When you use a database from a computer on campus, the database you are going to recognizes the IP address (the "address" of your computer) as a Hamline address and allows you to use the database without further authentication.

When you are off-campus and use the off-campus links provided by your library, you are sent to the Hamline proxy server first. When you fill out the form, the information you enter is validated against Hamline's administrative database. If your registration is current, you are connected to the database you chose because the proxy server makes it look like you're coming from a Hamline computer.

Our proxy server makes two things possible:

• We are now able to provide off-campus access to all of our licensed databases. Previously, because of licensing restrictions, there were some databases that were available on campus only.
  
• The Hamline community can now access most of these resources with a single password, rather than needing different passwords for each database. (Bush Library's FirstSearch and Proquest databases still require a username and password. Contact the Bush Library Reference Desk for this information.)

How do I login to the proxy server?

The easiest way for everyone--students, faculty, and staff-- to login is to use your CLIC Library Barcode. This is the top number on the back of your Hamline ID. If you do not yet have an ID, stop by the Office of Safety and Security to have one made; it will take just a couple of minutes. Students need to be currently registered in a degree or certificate program.

Faculty and Staff: You may prefer to use your Novell username and password. This is the same password you use to login to the Hamline network from your computer.

Students: You may choose to use your Netmail username and password. All degree- and certificate-seeking students, upon registering at Hamline, are assigned a Netmail account for e-mail. Your Netmail Username and Password can be found in your Piperline account, under Personal Information, then View Computer Accounts. (You do not need to use Netmail as your Hamline Preferred E-mail; you may have official Hamline e-mail sent to another e-mail address.)

Who can use the Proxy Server?

The databases offered by the Hamline libraries are licensed for use by currently-registered students, faculty, and staff only. For this reason, the information you enter to connect to the database is validated against Hamline's administrative database.

Students must be currently registered in a degree or certificate program.

Working on a capstone or dissertation but not taking a class? You still need to be registered every semester to use the Hamline Libraries and their services. Contact your department for more information

Affiliation

The databases offered by the Hamline libraries are licensed for use by students, faculty, and staff only. Students must be currently registered in a degree- or certificate-seeking program.

If you have both student and faculty/staff status, the easiest thing to do is use the CLICnet Barcode form. If you prefer not to login using that method, use the status reflected on your Hamline ID, although both will most likely work.

If you are adjunct faculty (i.e. you don't have a computer on campus and, therefore, no Novell username and password), the easiest thing to do will be to get a Hamline ID and login using your CLICnet barcode. Or, you can request a netmail account by sending an e-mail to: admin@hamline.edu

Netmail/Novell Username

Your Netmail Username and Password can be found in your Piperline account, under Personal Information, then View Computer Accounts. (You do not need to use Netmail as your Hamline Preferred E-mail; you may have official Hamline e-mail sent to another e-mail address.)

Note to students who use Groupwise for their e-mail: if you choose to use the Netmail proxy login form rather than the CLIC barcode form, you will need to trade in your Groupwise account for a Netmail account. To do this, send an email to admin@hamline.edu indicating your intent to move to Netmail. It will take 2 days for your Netmail account to become active. Once you have a Netmail account your Groupwise account will expire in 30 days. You cannot keep both accounts. Move all addresses and messages from Groupwise to Netmail within this 30 day window or they will be lost.

Students who use an outside provider for their preferred email (AOL, Hotmail, Yahoo, etc.) were given either a Netmail or Groupwise account at the time you registered for your first class at Hamline. This account exists, even if you have never used it. Log-in to Piperline, select the category, View Hamline Computer Accounts to see which account you have, and then follow the steps outlined above to log-in.

Netmail/Novell Password

If your username is given in your Piperline account, but your password is not, simply go to Update E-mail Address and Reset your Netmail password. You do not need to know your previous password to do this. It may take 2 working days for the change to become effective. Questions? E-mail admin@hamline.edu

CLIC Library Barcode

This is the top number on the back of your Hamline ID. If you do not yet have an ID, stop by the Office of Safety and Security to have one made; it will take just a couple of minutes. Students need to be currently registered in a degree or certificate program.

Troubleshooting: Browser Security Level
If you are having problems accessing the proxy login page, check your browser's privacy level; it may be set too high, resulting in the page being blocked. From your browser toolbar, go to:
Tools 4 Internet Options 4 Privacy
Lower the privacy setting to allow cookies to pass from our proxy server to your computer for your first login attempt. Once you have logged in one time, you can raise the privacy level back to the previous level.

More information about cookies: If you are using Internet Explorer as your browser and it rejects our proxy server's cookie, you will see an eye with a red minus sign on the status bar at the bottom of the page.

1. Double-click on that icon to see a list of web sites with rejected cookies
2. Find and double-click on Hamline's Proxy Login page
3. Choose the option, Allow This Site to Use Cookies
4. Click on OK. This should allow you to login the next time you access the page.

If this FAQ has not answered your question, contact:

Bush Library: Reference Desk: 651-523-2375

Law Library: Reference Desk 651-523-2937 (view more information about the library's reference services).

Hamline Information Technology Services Help Desk: Call the Help Desk if you have questions regarding your Netmail or Groupwise computer account: 651-523-2220.