• Information Technology Services

  • ITS HELP DESK

    itshelp@hamline.edu
    651-523-2220

    Help Desk Hours:

    M-F     7:30a.m. - 10:00p.m.
    Sat 7:30a.m. - 6:30p.m.
    Sun 12:00p.m. - 10:00p.m.

     (all times Central)

    Mailstop:

    MS-C1923
    Hamline University
    1536 Hewitt Avenue
    Saint Paul, MN 55104

  • Blackboard Services

    Information Technology Services supports Hamline University faculty and staff in their use of Blackboard to deliver their teaching and learning objectives in the following ways. Please use the request forms below to request one of these services.

    Course Site Creation and User Enrollment

    Blackboard Development Course Shell Requests - ITS will create a Blackboard Developmental Course Shell that is dedicated to a single course for the purpose of course design, development, and continuous improvement of online/blended/ web-enhanced course delivery. To request a Developmental Course Shell, please complete the Development Course Request Form.

    Blackboard Special Purpose Site Requests – ITS will create a Blackboard Special Purpose Site to support departments, programs, committees, research, and collaboration goals. For a more detailed explanation, please review the Blackboard LMS Use Policy for Special Purpose Course Web Sites. To request a Special Purpose Site, please complete the Special Purpose Site Request Form.

    Blackboard User Enrollment Requests - In the new system, faculty assigned to teach a course as well as students registered to take a course are AUTOMATICALLY enrolled in the system. If the need exists to enroll someone to the course in addition to the automatic enrollment, please email us defining which course role best describes the user. An ITS representative will contact you and manually create the user in the system.

    Course Design and Development

    Course Banner Design – ITS will design a customized course banner to give your Blackboard course a customized look and feel and will upload the banner directly into your course. Examples of our course banner designs can be found here. To request a banner, please complete the Course Banner Request Form.

    Training - ITS will provide individual or group training session in the use Blackboard, Hamline's learning management system. To view current training sessions, please visit the Blackboard Training Schedule.

  • ITS Events
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